Manhattan — Piles of trash line the streets of Manhattan, and many residents say Arrow Trash Service is to blame.
The company is almost a month behind their latest trash pickup, leaving 25-hundred customers in a stinky situation, including Jodi Ruskievicz, who is knee-deep in diapers with her four children and her husband in Iraq.
“It’s very frustrating because I paid for the service,” Ruskievicz says. “I’ve paid through this month, and I’m paying for a service that’s not being provided. It’s hard for me to load up my trash and take it to the dump and be charge to throw the trash away that’s already been, I’ve already paid someone to provide that service.”
Here we are at the office of Arrow Trash Service. Now, if you look closely here, you’ll see that several customers have placed their complaints on the door, asking for cancellation of service or at least some type of explanation to why they haven’t been getting their trash pickups for more than three weeks.
We tried to get those answers by knocking on the door and by giving them a phone call, but it seems no matter how many phone calls we make, one message is clear. The company’s voice mail Inbox: “Memory Full.”
We went to City Hall to get answers, but out of eight people, nobody had any to give to us.
City Clerk Gary Fees walked away from us when we approached him. The only thing Fees would say is the city cannot charge Arrow Trash because it’s privately-owned. And the trash will continue to pile-up.
“Blowing in up the street from other neighbor’s yards, and it’s disgusting,” says neighbor and friend Amy Adams. “You don’t know where it’s come from. It’s, ugh, it’s just nasty.”
Ruskievicz already changed her trash service, so she and the kids can be a little stink-free. But she still remains optimistic.
“I thought ‘Oh, they’ll come, they’ll come,’ and every time I hear a trash truck, it’s not them and it’s very frustrating.”
Manhattan Mayor Mark Hatesohl says several employees of Arrow Trash Service have quit the company. He had no explanation to why.
You can be sure we’re going to continue to follow this situation until someone cleans up the trash in Manhattan.
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